FAQ

How much are estimates?

Our estimates are completely free of charge, call today.

How do you price your projects?

A lot of it has to do with the complexity and location of the project. In some instances price is not as important as the quality of the work. Our focus lies in decorating your house the way you want it for the holiday season so you don’t have to. We can come out and give you an estimate, but for the most part it’s quite difficult to quote an accurate price over the phone.

How much advance notice do I need to schedule an installation?

The earlier the better. The more time we have to look over your project and fit it into our schedule the better chance we have of getting it done in a timely manner and done right the first time.

Do we need to be home for the installation?

Not necessarily, we want to be as convenient as possible so we only would require you to be home if there is an issue with power and need to get to an outlet inside.

How long does it take to hang the lights?

The time it takes depends on the type of house and the type of installation you want done. Also the time the technicians have to prepare will affect the outcome.

Do you use my lights or bring your own?

We use your lights and accessories. We do ask that you make sure you have enough lights to complete the job and that they can be presented and used easily. However, if you do not have lights, extension cords, etc. we are able to purchase some on your behalf for the total cost plus a $20 service fee.

What happens if my lights go out?

If you have ANY problems with your lights throughout the season, we will promptly address the problem at NO additional charge. Just give us a call.

Do you take the lights down at the end of the season?

Yes we do. Keep your lights up as long or as short as you like. We will provide proper packaging and even help you put them in the attic if needed. There’s no need to worry if you’re looking to get the most out of your lights, since we’re local, we’ll be here to take your lights down whenever you’re ready.